Get in Touch With Us
Whether you have a question about one of our reviews, want to flag something that needs updating, or have a suggestion for a casino we should look at, we are happy to hear from you. This page explains how to reach the team at Online Casinos Australia and what happens after you do.
How to Reach Us
Email is the most direct way to contact us. Every message is read by a real person, and we aim to reply within two working days. When you write in, a few lines of context help us get your enquiry to the right person quickly — for example, whether it relates to a specific review, a casino offer, or a broader question about the site.
You can reach us at [email protected]
What You Can Write to Us About
There is no strict list of permitted topics. These are the most common reasons readers get in touch:
- Questions about our reviews — If you want to know more about how we assessed a particular casino, or why one site ranks where it does, ask away. We are transparent about our process.
- Corrections and factual updates — Casino offers, terms and licensing details change. If you spot something that looks out of date or incorrect, please let us know. We take accuracy seriously and act on flagged errors promptly.
- Suggestions for new casinos to review — We are always researching new Australian-facing sites. If a casino has launched recently and you think it deserves a look, we welcome the tip.
- Content and topic suggestions — Want us to cover a subject in more depth — payment methods, specific game types, or how welcome bonuses actually work? Reader input genuinely shapes what we write next.
- Partnership and commercial enquiries — If you represent a casino or a related business and want to discuss how we work with operators, please introduce yourself and describe what you have in mind. We review all enquiries and respond to those that meet our editorial standards.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message and we will point you to appropriate support organisations in Australia.
What Happens After You Email
Your message goes to a member of the editorial team — not an automated inbox. We do not send template replies as a substitute for a real answer. Whoever responds will have actually read what you wrote.
Our standard turnaround is two working days. During busier periods it may run a little longer, but we follow up on every message. If you have not heard back after three working days, a short follow-up is welcome.
A Note on How We Work
Online Casinos Australia researches and reviews offshore casinos that accept Australian players. Our rankings reflect editorial assessment — factors like bonus terms and conditions, game range, banking options and the overall player experience. Commercial relationships with operators do not determine which sites rank highest or appear on our pages.
We do not test casinos by depositing and withdrawing funds ourselves. Our reviews are based on thorough research and verification of published information. Where something we have published turns out to be wrong or incomplete, we want to know so we can correct it.
If you have read through our casino comparisons and still have questions about finding the right site for your situation, feel free to ask — that is exactly the kind of message we are glad to receive.